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How can I get help with my course content?
The following information will hopefully assist you with your question regarding course content. However, if for whatever reason the information presented below does not help, and you still require assistance, if you scroll all the way to the bottom of this page you will see you have the ability to lodge a service request. When lodging a request please try to include as much information as possible! The better you describe your issue, the better our tutor team will be able to assist you. Thank you.
Please describe in detail the area of your course you would like assistance with. Please try to be as specific as possible and make reference to the section or unit that you’re up to. We will be in touch shortly to assist you.
The videos wont load inside the modules
For optimal performance, we recommend using Google Chrome to access the course. Some features, such as videos, may not load properly in other browsers, and certain content may be inaccessible.
Whether you are accessing the content either via smartphone, tablet, macbook or pc please ensure you have downloaded and installed Google Chrome to your device. If you encounter any further issues whilst on the learning platform, please fill out the below form in as much detail as possible and we will respond as soon as we can.